Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Business Analyst – Logistics role focused on optimizing logistics operations across North America for Zekelman Industries. Involves extensive data analysis and collaboration with cross-functional teams.
Responsibilities
- Create, maintain, and distribute weekly freight cost tracking reports to support logistics performance monitoring.
- Develop templates and tools to analyze annual, quarterly, and monthly forecasts and budgets against actual results.
- Participate in production and project scheduling activities, assessing logistics budget impacts and adjusting as needed.
- Monitor system transactions in D365 and Power BI to ensure cost accuracy and reporting integrity.
- Perform month-end ledger reviews, analyze variances, and communicate findings to the finance team.
- Correct freight purchase order and invoice discrepancies to maintain data and system accuracy.
- Create and maintain data visualizations that support logistics and cost optimization initiatives.
- Research and recommend cost-saving opportunities while maintaining customer service quality.
- Maintain documentation for budgeting, reporting, and standard operating procedures (SOPs).
- Collaborate with the Business Analytics team on cross-functional reporting projects.
- Leads and promotes healthy and safe work practices as required by regulatory agencies and Company policy.
- Perform other duties as assigned.
Requirements
- 2+ years of experience in data analytics within logistics or supply chain management
- Post-secondary education in Business Administration, Finance, Analytics, Computer Science, or related field
- Advanced proficiency in Microsoft Excel (Pivot Tables, Power Queries, complex formulas)
- Familiarity with Power BI reporting tools (proficiency preferred)
- Experience with Microsoft Dynamics 365 (D365) preferred
- Proficient in MS Office Suite (Excel, PowerPoint, Word)
- Strong analytical, problem-solving, and presentation skills
- Highly organized and detail-oriented with excellent documentation habits
- Ability to work independently and adapt to a fast-paced environment
- Flexibility to travel within Canada and the U.S. as needed
- Consistent, predictable, full-time attendance required
- Commitment to promoting health and safety work practices
Benefits
- Competitive Compensation
- Bonus Plan & Profit-Sharing Opportunities
- 401(k) with Company Match
- Comprehensive Health, Dental & Vision Insurance
- Tuition Assistance Program
- Paid Vacation & Holidays
- Employee Loyalty Awards
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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