Senior Business Analyst focusing on capturing requirements and improving processes at Fleet Alliance. Driving project delivery and ensuring stakeholder needs are met.
About the role
- Sr. Business Analyst developing requirements and enhancements for software solutions in a global analytics firm. Collaborating with teams to bridge user needs and technology solutions.
Responsibilities
- As a Sr. Business Analyst, you will work closely with the business and technology teams to bridge the gap between users and software.
- Help support the product as well as understand, translate, and develop requirements for product enhancements.
- Manage requests and requirements, develop delivery schedules, and communicate across broader teams.
- Be a subject matter expert – develop deep knowledge of our platform, dependencies on other systems and influence our roadmap.
- Support our customers in the understanding and usage of existing features.
- Conduct research and analysis to find the root causes of business challenges, identify business opportunities and make recommendations on how to achieve business goals and stay competitive.
- Write requirements, functional specifications, and other supporting documentation for new and/or enhanced systems.
- Collaborate with the Product Managers to analyze processes and system issues and turn them into actionable system changes that benefit the requesting party(s).
Requirements
- Bachelor's or master's degree in computer science, engineering, mathematics or a related field
- Minimum 2 years of work experience in a relevant field
- Proficient knowledge of Office 365 and SQL
- Excellent written and verbal communication skills, including demonstrated effective functional documentation skills
- Strong analytical and problem-solving skills
- The ability to influence stakeholders and work closely with them to determine acceptable solutions
- Experience in product support
- Experience in agile software development, scrum methodologies, tools, & processes
- Excellent multitasking and time management skills to manage stakeholders and meet tight deadlines
Benefits
- Our differentiator is – Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH.
- People: We value our people, customers, and partners
- Passion: We love what we do
- Growth: Unlimited growth means unlimited potential
Job title
Job type
Experience level
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Not specified
Degree requirement
Tech skills
Location requirements
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