Business Analyst providing analysis for HECC’s IT Modernization Project in Salem, Oregon. Designing technical solutions and coordinating with internal and external partners.
About the role
- Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
Responsibilities
- Develop, maintain, and optimize the organization’s knowledge management strategy
- Oversee the creation, governance, and continuous improvement of knowledge assets
- Ensure operational preparedness for new or changed IT services
- Act as the bridge between project delivery and operational teams
Requirements
- Bachelor's Degree in related field
- ITIL Foundation Certificate preferred
- Certificate in Knowledge Management advantageous
- 3 – 5 years of relevant experience
Benefits
- Health insurance
- Career development and progression
- Supportive and engaged line management
- Technical and therapeutic area training
- Peer recognition
- Total rewards program
- Inclusive culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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