Business Analyst position supporting innovative tech projects at Maplr in Montreal. Collaborating with stakeholders and guiding technical teams in a hybrid work environment.
Responsibilities
Collaborate with stakeholders to understand and document their business needs.
Analyze and map existing processes and identify improvement opportunities.
Write clear functional specifications to guide technical teams.
Ensure coordination between technical and business teams to guarantee project success.
Contribute to the development of functional test strategies and support their execution.
Support change management by preparing training and user documentation.
Support solution implementation by analyzing gaps and identifying adaptation needs.
Requirements
Minimum of 5 years of experience in business analysis within IT environments.
Proficient in requirements elicitation and analysis techniques.
Comfortable with tools such as JIRA, Confluence, or Miro.
Experience with project management methodologies such as Agile or Waterfall.
Able to map processes (e.g., with BPMN or Visio).
Strong ability to simplify and communicate complex technical concepts.
Experience in the banking, telecommunications, or energy sectors is an asset.
Self-directed, organized, and solution-oriented.
Expertise in governance, KPIs, or process optimization.
Certifications such as CBAP or PMI-PBA are a plus.
Benefits
4 weeks of paid vacation plus sick leave.
Competitive and fair salary.
Comprehensive group insurance and competitive benefits + unlimited telemedicine with Dialogue.
Training plan and personalized career development support.
Modern downtown Montreal offices.
Flexibility and hybrid remote work.
The Maplr experience: onboarding events, after-work socials (5 à 7), tech meet-ups, the Maplr chalet, and more!
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