Billing Analyst responsible for ensuring accuracy in tenant utility billing processes at Metergy Solutions. Collaborating with departments and maintaining data integrity for electric, water, thermal, and gas billing.
About the role
- Billing Specialist managing pharmacy and medical claims, rejections, payer communication, and patient billing at Reliance Rx Specialty Pharmacy. Supports deliveries, portals, prior authorizations, and financial assistance coordination.
Responsibilities
- Responsible for billing all claims (pharmacy and medical) and managing rejections to ensure appropriate follow up and delivery promise times are met
- Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff
- Work with payors to resolve any billing issues
- Ensure Reliance Rx is following CMS guidelines per Medicare and Medicaid guidance
- Confirmation of billing accuracy and payor billing/shipping requirements
- Process and set up deliveries to medical offices
- Medical claims billing for both supplies and medications
- Confirm financial aspects of the claims prior to them leaving the facility
- Portal management including refill reminders, processing orders from the portal, and completing patient registrations
- Financial assistance coordination with patients for foundation care, copay assistance, or free medication programs where applicable
- Assist the Patient Care Specialists in workflow and with incoming and outgoing calls, maintaining patient records, filing and documentation duties
- Set up and data entry, financial arrangements and collecting co-payments
- Prior authorization assistance with offices and coordination of benefits
- Promote information sharing and continuous process improvement
- Function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist
Requirements
- High school diploma or GED required
- National Pharmacy Technician Certification (CPhT) preferred
- One (1) year of experience working in a high-volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Reliance Rx Operations & Compliance department
- Experience working with online claims processing system preferred
- Effective oral and written communication skills and an aptitude for working with other health care professionals
- Ability to lift a minimum of 5 lbs
- Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive
- Immigration or work visa sponsorship will not be provided for this position
Benefits
- first-class perks, benefits and a culture that fosters growth, innovation and collaboration
- associates may be eligible for a scorecard incentive
- full range of benefits
- generous paid time off
- reasonable accommodations for qualified individuals with disabilities and disabled veterans
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