Manager of Professional Services at i4pro ensuring client satisfaction and effective service delivery. Leading strategic account management and operational excellence in technology solutions for the insurance sector.
About the role
- Behavioral Health Case Manager providing support through telephonic and home visits. Evaluating needs and coordinating care for members with behavioral health and substance abuse issues.
Responsibilities
- Perform case management telephonically and/or by home visits for members with behavioral health needs
- Use appropriate screening criteria and clinical judgment to assess member needs
- Conduct assessments to identify individual needs and develop care plans
- Monitor and evaluate effectiveness of care plans and modify as needed
- Support member access to appropriate quality and cost-effective care
- Coordinate with internal and external resources to meet member needs
Requirements
- MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing
- Minimum of 3 years of clinical experience in social work counseling
- Broad experience with complex psychiatric and substance abuse treatment
- Current active unrestricted license as RN/LCSW/LMHC/LICSW/LPC/LMFT/LMSW/Clinical Psychologist
- Experience in case management and telephonic coaching preferred
- Comfortable managing high call volume preferred
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Merit increases
- Paid time off
- Medical, dental, vision benefits
- Short and long term disability benefits
- Life insurance
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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