AD
AND DigitalHead of Client Services
Head of Client Services managing client relationships and account growth at AND Digital. Responsible for strategic direction and innovative solutions in a digital environment.
About the role
- Leads and executes audits across the Institutional Client Services, Wealth, & HR domains
- Responsible for overseeing and executing annual risk assessments, continuous auditing, and remediation plan validations
- Communicate audit progress and findings to Bank management and oversee Auditors (as applicable) on assigned audit activities
- Plan and execute other assurance activities utilizing modernized assurance methodologies, tools, and approaches and in accordance with the Division’s methodology
- Write audit findings that clearly identify risk and root cause
- Communicate findings to Bank management in a timely fashion
- Partner with stakeholders, business management and Risk Management establishing strong working relationships while maintaining independence
- Embrace innovative change and help the team adapt to change
- Maintain knowledge in the assigned subject matter discipline
- Coach, develop and oversee work of Auditors and new hires, including executing review and supervision
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Requirements
- Bachelor’s degree and a minimum of 5 years’ relevant work experience, or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 5 years’ relevant work experience
- Minimum of 1 year’s leadership experience
- Experience with internal audit methodology
- Solid understanding of internal control concepts
- Experience evaluating adequacy of the controls
- Strong leadership skills
- Experience coaching and developing others
- Proven analytical skills
- Proven critical thinking skills
- Excellent verbal and written communication skills
- Experience presenting sensitive and complex findings to business management and influencing change
- Proven ability to handle multiple projects at the same time
Benefits
- Health insurance
- Retirement plans
- Forty hours of paid volunteer time each year
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