Audit Lead executing audits across Institutional Client Services, Wealth, & HR domains at M&T Bank. Leading risk assessments, remediation validations, and coaching Auditors.
Responsibilities
Leads and executes audits across the Institutional Client Services, Wealth, & HR domains
Responsible for overseeing and executing annual risk assessments, continuous auditing, and remediation plan validations
Communicate audit progress and findings to Bank management and oversee Auditors (as applicable) on assigned audit activities
Plan and execute other assurance activities utilizing modernized assurance methodologies, tools, and approaches and in accordance with the Division’s methodology
Write audit findings that clearly identify risk and root cause
Communicate findings to Bank management in a timely fashion
Partner with stakeholders, business management and Risk Management establishing strong working relationships while maintaining independence
Embrace innovative change and help the team adapt to change
Maintain knowledge in the assigned subject matter discipline
Coach, develop and oversee work of Auditors and new hires, including executing review and supervision
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Requirements
Bachelor’s degree and a minimum of 5 years’ relevant work experience, or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 5 years’ relevant work experience
Minimum of 1 year’s leadership experience
Experience with internal audit methodology
Solid understanding of internal control concepts
Experience evaluating adequacy of the controls
Strong leadership skills
Experience coaching and developing others
Proven analytical skills
Proven critical thinking skills
Excellent verbal and written communication skills
Experience presenting sensitive and complex findings to business management and influencing change
Proven ability to handle multiple projects at the same time
Benefits
Health insurance
Retirement plans
Forty hours of paid volunteer time each year
Job title
Audit Lead – Institutional Client Services, Wealth, HR
Client Services Representative managing relationships with international clients at a SaaS company. Responsible for customer satisfaction, onboarding, and promoting product adoption.
Senior client service role at BNY fostering world - class client service across multiple products. Collaborating with clients and internal teams to enhance satisfaction and address complex issues.
Client Services Associate responsible for accurate onboarding documentation and client interactions at financial services firm. Includes handling pension and investment analysis on behalf of the company.
Manager in Finance Transformation focusing on Japanese companies in Southeast Asia. Advising on purpose - led growth, operational foundations, and management strategies.
Client Service Officer supporting relationship managers in wealth management at an international bank. Responsibilities include client relationship coordination and collaboration with internal stakeholders.
Customer Service Representative providing support to Employee Benefit Consultants, clients, and insurers. Handling queries over phone and email in a hybrid work environment.
Client Service Excellence Center associate providing exceptional service via inbound calls to assist clients with financial inquiries at Vanguard. Requires strong client service experience and licensing.
Cyber Client Service Technician ensuring device cybersecurity at GE HealthCare's medical technology. Servicing customer IT and security for enhanced satisfaction with biomedical equipment security.
Client Services Specialist supporting clients on a leading trading platform with advanced communication skills. Handling KYC procedures and providing comprehensive client support and training.
Client Service Specialist supporting clients through live chat, emails, and calls for a leading trading platform. Assisting with KYC procedures and enhancing client satisfaction.