Client Services Coordinator managing client relationships and ensuring exceptional service standards in Romania. Engaging in high volumes of communication and resolving queries efficiently.
Responsibilities
Build and maintain strong client relationships through effective communication
Manage high volumes of outgoing calls
Resolve customer queries efficiently
Maintain accurate records of customer interactions and follow up as required
Requirements
GCSE Maths and English (or equivalent) required
Customer Service qualification desirable
Demonstrated customer service experience
Ability to communicate effectively with stakeholders at all levels, both verbally and in writing
Highly organised and self-disciplined, with strong time management skills
Flexible, proactive, and committed to a positive, can-do approach
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