Associate Sales Specialist promoting client products through telephonic engagement with healthcare professionals. Achieving sales quotas and collaborating with client sales teams.
Responsibilities
Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales
On behalf of Client, promote Client's product(s) via the telephone (outbound and/or inbound calls) by engaging assigned HCP targets in in-depth product discussions to attain individual, territory and company goals for sales, market share, etc.
Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume
Create and implement business plans to achieve territory and business sales goals
Maintain call productivity and metrics that are required by program
Achieves quarterly client sales quotas
Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging, and effectively use approved promotional aids
Maintain thorough knowledge of Client product(s) and program
Verify and complete required data entry in Amplity /Client CRM systems, such as details of the target’s responses, call activity, product orders, and any follow-through actions
Listen and respond appropriately to customer needs and questions within program timelines
Partner and collaborate with client field sales account managers and client sales managers to plan territory coverage when required
Create and maintain a positive impression with client and client’s customers
Prepare reports for management as needed
Fully comply with all laws, regulations and Amplity Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations
Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable
Other projects as assigned
Requirements
Bachelor’s degree
1+ years of previous sales and/or customer engagement experience with proven record of success
Flexibility to cover multiple time zones as needed
Account and territory management experience (preferred)
Inside Sales or Contact Center experience (preferred)
Aesthetics experience (preferred)
Excellent verbal, written and interpersonal communication skills
Clear, articulate and grammatically sound speech, professional demeanor and excellent phone manner and communication skills
Strong focus on providing customers with superior support and service
Ability to learn, understand and communicate complex information over the telephone
Strong rapport building skills and active listening skills
Excellent selling, closing, persuasion and presentation skills
Ability to display high-levels of initiative, effort and commitment successfully complete projects and assignments
Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge
Must be self-motivated and disciplined
Good organizational and planning skills, strong attention to detail and accuracy
Ability to work independently and as a team member
Flexibility and ability to handle multiple tasks simultaneously
Must be able to deal with people at all levels inside and outside of the company
Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook
Must be able to successfully complete client trainings in their entirety (home study and live training) and meet all training expectations in order to proceed to servicing client’s customers within the parameters of the program
Must be able to participate in teleconference and live National, regional and district meetings and training sessions and represent client at National and/or local conventions when requested
Must be able to drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver’s license.
Benefits
Competitive compensation
Comprehensive benefits packages tailored to your role + location
A supportive culture that fuels your soul + feeds your spirit
A primarily remote work model for better work-life balance
A diverse, equitable + inclusive workplace, so you can be your best self
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