Sales Executive at Nestlé focusing on clients in department stores. Contributing to the professional development and growth of major brands in São Paulo region.
About the role
- Act as subject matter expert for Salesforce Lightning and Marketing Cloud at Georgia Tech. Troubleshoot issues and manage user acceptance testing to ensure operational excellence.
Responsibilities
- Act as subject matter expert and troubleshoot Salesforce Lightning and Marketing Cloud.
- Integrate complex analytical and technical capabilities within Salesforce and Marketing Cloud instance.
- Manage User Acceptance Testing (UAT) and enablement to hand back to functional users.
- Document processes, enhancements, and recommendations for operational excellence.
Requirements
- Salesforce Certified Business Analyst
- Salesforce Certified Administrator
- Demonstrated Salesforce Trailhead knowledge/ranking
- Salesforce Platform App Builder (preferred)
- Salesforce Marketing Cloud Email Specialist (preferred)
- Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams.
- Exceptional problem-solving skills with strong comfort level working in Salesforce.
- Experience with project management tasks, including requirements documentation, flow and process diagramming, and wireframing.
Benefits
- User support including troubleshooting and resolution of complex Salesforce issues.
- Improve Salesforce reporting capabilities by creating advanced reports and dashboards.
- Integrate advanced Marketing Cloud features to support digital communication needs and data capture workflows.
- Collaboration with internal teams to translate business needs into scalable Salesforce/Marketing Cloud solutions.
- Ensure data quality across Marketing Cloud and Salesforce.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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