Director of Development Operations ensures operational excellence for philanthropic efforts. Managing systems and processes that support fundraising and campaign initiatives across the organization.
TC
Hybrid Associate Manager, Sales Enablement – Specialized Ops
Posted 2 months ago
About the role
- Associate Manager in Sales Enablement at Disney Advertising managing systems support and training initiatives. Collaborating across teams to enhance user experience and drive revenue operations.
Responsibilities
- Develop a deep understanding of the current system platforms used by Disney Advertising to successfully support the applications.
- Serve as the primary liaison for all daily/weekly communication and training support needs, ensuring consistency and clarity across stakeholders.
- Owner of the daily/weekly communication and training tracking for Business Operations & Enablement.
- Establish trust as a go-to partner for Linear, Addressable, Policy, and CRM user support, with a primary focus on the sales team.
- Take ownership of Linear, Addressable, Policy, and CRM user support requests submitted via the designated support channels
- Investigate reported user issues to pinpoint root causes and propose potential solutions.
- Document and escalate system problems and bugs to the appropriate technology resources.
- Champion best practices and capabilities to enhance the user experience within applications.
- Collaborate with the Sales Enablement team to stay current on Systems roadmap features and functionality.
- Analyze user adoption trends and offer feedback to the Sales Enablement team for necessary improvements.
- Engage in cross training with peers on Linear, Addressable, Policy, CRM, and other platforms as required.
- Leverage analytics to support training and product needs, sharing these insights to Sales Enablement for backlog prioritization
- Enhance and streamline communication to stakeholder teams regarding new releases, updates, and issues in collaboration with counterparts and leadership, ensuring consistent messaging to the user community.
- Organize feedback sessions with user community to continuously enhance training and support of the application.
- Develop materials and tools essential for onboarding new users and existing users, fostering enthusiasm for system training and the tool.
- Strategically plan and schedule training sessions in coordination with the Sales Enablement team.
- Lead creation of training materials in a concise and learner friendly manner
- Serve as the primary trainer for the Linear, Addressable, Policy, and CRM tool set.
- Champion best practices partnering with Ad Platforms and across Sales Enablement
Requirements
- 4+ years experience in Sales Analytics, or Revenue Operations
- 2+ years experience with Salesforce and analytics
- 2+ years experience with Marketing Cloud or similar tooling to support communications
- 2+ years experience with sending communications and supporting training initiatives
- Exposure to/experience with ad sales and ad tech
- Track record of collaboration, consensus-building and project management across functional areas and levels of seniority
- Knowledge of and enthusiasm for emerging media and technology
- Excellent analytical skills (Excel) with the ability to present complex data simply (Salesforce dashboards, PowerPoint)
- Practical, with ability to prioritize work and make a recommendation based on analysis and input from stakeholders
- Strong strategic skills that provide business insight and support decision-making
- Ability to lead meetings, listen and communicate effectively across functions / levels
- Adept at simultaneously managing multiple work streams and prioritizing work that has the most impact and urgency
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- A flexible team member who is willing to jump in as needed
- Bachelor’s Degree
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package
- full range of medical, financial, and/or other benefits, dependent on the level and position offered
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Director of New Business Implementations at VitalChart overseeing successful onboarding of healthcare clients. Ensuring ROI compliance and delivering implementations on time and within scope.
Operations Connectivity Architect overseeing telecom governance in data centers. Requires extensive experience in Cloud and Network Services, leading audits, and project management.
Wire Operations Supervisor supporting the Wire Operations Manager. Ensuring effective daily operations in processing domestic and international wire transfers.
Central Operations Enablement Coordinator at Multiverse providing project and administrative support for high - growth tech operations. Managing deliverables and enabling team success through coordination and communication.
Insurance Operations Lead overseeing insurance workflows and driving process improvements using emerging technologies. Collaborating with stakeholders to deliver efficient and compliant insurance operations.
Operations Analytics intern at Credibly, analyzing data for insights and automating processes. Involves design, build, and maintenance of dashboards to track business performance.
DevOps Engineer Intern assisting in software delivery pipelines and deployment processes at Credibly. Gaining practical experience in cloud platforms and collaborating with experienced teams.
Manager leading the design and support of Sales Operations CRM/PRM projects at Ricoh. Responsible for system administration and cross - functional collaboration to enhance dealer business technology.
Process Associate responsible for managing customer documentation and operational requirements in the logistics domain. Ensuring timely delivery and compliance in a global team environment.