Hybrid Third Party Operations and Delivery Lead

Posted 1 hour ago

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About the role

  • Strategic leader managing Third-Party Management operations at Swiss Re. Driving operational excellence and overseeing risk management for third-party relationships globally.

Responsibilities

  • Lead the global TPM operations team providing strategic direction, coaching, and development
  • Manage service quality by establishing metrics and tracking SLA/KPI performance
  • Drive risk monitoring and analysis of third-party risks
  • Oversee workflow management by triaging incoming requests and tickets
  • Execute automation opportunities to improve efficiency of third-party operations
  • Provide project management for the TPM Ops and Delivery portfolio
  • Monitor industry trends in third-party management

Requirements

  • Over 5 years of experience in business operations, third-party oversight, or compliance functions within financial services
  • Extensive experience in third-party risk management or operational risk management
  • Proven leadership experience in managing global and cross-functional teams
  • Strong analytical and problem-solving skills with a customer-oriented approach
  • Master's Degree, preferably in business, with excellent English language skills
  • Additional language skills beyond English

Benefits

  • performance-based variable compensation component
  • variety of global and location specific benefits

Job title

Third Party Operations and Delivery Lead

Job type

Experience level

Senior

Salary

€2,900 - €4,800 per month

Degree requirement

Postgraduate Degree

Location requirements

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