Service Operations Analyst ensuring accurate billing and high - quality reporting for call center and help desk services. Collaborating across teams to lead process improvements and manage client communications.
About the role
- Infrastructure Operations Engineer responsible for designing scalable cloud infrastructure at Coda. Joining a fast-paced team diving into high-volume payments and e-commerce technology.
Responsibilities
- Design and implement scalable, secure, and highly available cloud infrastructure for high-traffic, geographically distributed workloads
- Automate infrastructure creation and management using Terraform or other IaC tools
- Optimize cloud infrastructure costs while maintaining performance and reliability
- Design and implement disaster recovery and backup solutions
- Implement and maintain CI/CD pipelines for infrastructure deployment
- Proactively identify and rectify risks within infrastructure, networks and security
- Continuously improve existing architecture, systems and processes
- Mentor junior engineers and contribute to technical decision-making
- Participate in on-call rotation for production support
- Troubleshoot systems and solve problems across platform and application domains
Requirements
- Candidates should have at least 3 years of relevant experience in infrastructure operations or a similar role.
- 2+ years hands-on experience with AWS services including: EC2, ECS, Lambda, API Gateway, RDS, DynamoDB, OpenSearch, ElastiCache, VPC, Route53, CloudFront, SQS, SNS, IAM, KMS, Security Groups, WAF, CloudWatch, CloudTrail, Config, SSO
- 1+ years of experience with Terraform or similar infrastructure as code tools (CloudFormation, Serverless Framework, Pulumi)
- Strong Linux/Unix administration skills
- Strong understanding of networking concepts and security best practices
- Understanding of cryptography concepts including: Public key infrastructure (PKI) and asymmetric encryption, TLS certificate management and lifecycle, End-to-end encryption, Envelope encryption and key management systems
- Proficiency in scripting languages (Python, Bash, JavaScript)
- Experience with containerization (Docker) and orchestration (ECS, Kubernetes)
- Experience with monitoring and observability tools (ELK, Grafana, Prometheus, OpenTelemetry)
- Experience with configuration management tools (Ansible, Salt, Puppet, Chef)
Benefits
- We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes.
- Our goal is to foster an inclusive environment where everyone feels welcome and valued.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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