HI
HillenbrandSenior Engineer – Extrusion Sales
Key Account Manager generating business for Extrusion machinery at Milacron in New Delhi, India. Responsible for building customer relationships and developing new business opportunities.
About the role
- Contribute to the strategy of the department and drive implementation of department goals that support the company’s core values
- Participate in complex initiatives such as large-scale upgrades
- Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications
- Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes
- Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs
- Monitor and analyze business operational and technical key metrics
- Ensure documentation, processes, and procedures are updated regularly
- Participate in SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement
- Monitor, support and improve services according to incident, change and problem management for daily operations according to IT TR and SAP standards
- Internal cross functional collaboration for SAP transformation, through continuous process improvement and advisory on high value propositions
- Partner with application development teams to deliver operational readiness for new applications and features
Requirements
- 6 to 9 years as an Application Support Analyst (SAP Sales)
- SAP SD with some workflow knowledge and debugging or technical skills is an added advantage
- Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management
- Experience in SAP WRP and S4 service lifecycle management
- Experience collaborating with security, data center, and service governance teams
- Experience monitoring and analyzing business operational and technical key metrics
- Ability to articulate complex problems, concepts, and solutions to varied audiences
- Experience with incident, change and problem management for daily operations according to IT TR and SAP standards
- Experience in SAP migration to S4 and integration for related systems
- Ability to partner with application development teams to deliver operational readiness
Benefits
- Hybrid Work Model: flexible hybrid working environment (2-3 days a week in the office)
- Flexible vacation
- Two company-wide Mental Health Days Off
- Work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country
- Headspace app subscription
- Retirement, savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- LinkedIn Learning access
- Internal Talent Marketplace
- Ten Thousand Coffees networking
- Two paid volunteer days annually
- Environmental, Social and Governance (ESG) initiatives
- Inclusive culture and diversity programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
PA
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