Provide strategic and operational oversight of key Accelerator workstreams to ensure seamless, consistent, and high-quality program delivery across sites.
Oversee and continuously improve critical workflows that enable program success, balancing quality, scalability, and user experience.
Develop and maintain clear documentation, SOPs, and escalation protocols that guide regional and central users.
Facilitate quality assurance practices to monitor fidelity, surface risks, and identify opportunities for continuous improvement.
Build and refine tools, templates, and systems that drive efficiency, standardization, and operational excellence across Accelerator functions.
Serve as a product owner for one or more operational areas, ensuring systems are well-designed, maintained, and responsive to evolving needs.
Track key operational metrics and implement feedback loops to improve process effectiveness and stakeholder experience.
Lead onboarding, training, and ongoing capacity-building for teams using Accelerator operational systems.
Serve as a thought partner and go-to resource for regional and central staff, providing clarity and troubleshooting support.
Develop scalable, self-serve learning resources and guidance to sustain high-quality program delivery as Braven grows.
Analyze data, trends, and feedback to identify opportunities for innovation and increased efficiency across Accelerator operations.
Collaborate with cross-functional partners (e.g., Systems, Product Ops, Volunteer, and External Affairs) to enhance the user experience and strengthen infrastructure.
Contribute to broader Braven initiatives that advance operational excellence and enable long-term growth.
Requirements
Education: Bachelor’s degree or equivalent experience
Experience: 4+ years in program, project, or operations management—ideally in education, nonprofit, or similar mission-driven environments
Demonstrated experience designing and implementing scalable operational systems
Excellent organization, prioritization, and project management skills
Strong collaboration and communication abilities, with comfort working cross-functionally
Experience building and leading complex operational or programmatic initiatives across multiple sites or stakeholder groups
Experience designing and delivering training across distributed teams that supports operational excellence
Proven ability to analyze, optimize, and scale systems while maintaining program fidelity and quality
Background in one or more of the following domains: stakeholder management, academic operations, or event logistics
Familiarity with CRM, project management, or workflow systems (e.g., Salesforce, Jira, Asana, Airtable, or similar platforms)
Demonstrated commitment to building strong and welcoming cultures that help to develop others.
Exemplification of Braven’s core values.
Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population.
Benefits
Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
Coverage of 85% of health insurance premium for employee and dependents
12 weeks of paid parental leave
A one-month paid sabbatical after 4 years on staff
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