Associate Director driving JOLT's media analytics strategy across North America and the UK. Building audience intelligence and insights for commercial success in a expanding markets.
About the role
- Executive Director overseeing strategy, delivery, and support of data and analytics capabilities at USAA. Partnering with executives to drive innovation and achieve strategic objectives in a hybrid work setting.
Responsibilities
- accountable for the strategy, design, delivery, maintenance, and support of all data and analytics capabilities and technical solutions for USAA’s P&C insurance business
- demands close partnership with senior IT and Business executives within P&C and across the Association to drive innovation and achieve strategic objectives
- strategic leadership
- Agile delivery & execution
- business acumen & partnerships
- operational excellence
- workload management and prioritization duties in support of operations for the functional area assigned
- applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives
- develops functional policies, procedures and guidelines
- identifies opportunities and facilitates major improvements to processes and systems
- ensures that the assigned application group develops processes and tools that contribute to the company business objectives
- ensures compliance with corporate social responsibility, environmental and technical policies and applicable standards and legislation
- oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks
- collaborates with CTO, Infrastructure and IT Security to ensure application security
- establishes management routines to ensure appropriate oversight of the organization’s software development and maintenance activities
- serves as financial steward for the organization and manages relationships with major vendors and service providers
- collaborates with other leaders and/or stakeholders to develop an application development strategy that aligns with business strategy, adds value and is within budget constraints
- responsible for team’s adherence to SDLC and applicable controls
Requirements
- Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience may be substituted in lieu of degree
- 10 years of experience of general IT management
- 4 years of people leadership experience in building, managing and/or developing high-performing teams required
- Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment
- Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation
- Demonstrated ability to communicate technical information to a non-technical audience
- Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required
- Demonstrated experience in vendor contract management and management of distributed development teams and resources
- Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function
- Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.
- Understanding of Legislative and Regulatory Compliance Requirements
- Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support
- Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development
- Experience conducting cost benefit analyses and leveraging results to drive technology support solutions
- Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details
- Experience and ability to drive a culture of quality and personal accountability through technology support teams.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
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