QI
Qorvo, Inc.Administrative Assistant
Administrative Assistant at Qorvo providing support in manufacturing and administrative operations. Involves shipping, documentation, vendor contracts, and team collaboration.
SE
Hybrid Asistente Administrativo
Posted last month
About the role
- Realizar atendimento de chamados via plataforma, abrangendo alunos e unidades internas.
- Gerenciar chamados em todas as etapas da jornada acadêmica, desde o ingresso até a formatura.
- Esclarecer dúvidas e fornecer suporte financeiro e acadêmico, garantindo uma experiência positiva para o aluno.
- Auxiliar na identificação e resolução de problemas nas demandas dos clientes.
- Trabalhar eficientemente para solucionar questões, minimizando impacto e garantindo satisfação.
- Contribuir para o trabalho em equipe, visando objetivos estratégicos da empresa.
- Colaborar com colegas e outras áreas para garantir eficácia nas operações e no atendimento ao cliente/aluno.
- Manter comunicação clara, objetiva, profissional e empática.
- Resolver problemas de forma eficiente, garantindo satisfação e fidelização dos clientes/alunos.
- Trabalhar em sinergia com a equipe para atingir metas, promovendo entendimento e cooperação com foco no sucesso do cliente/aluno.
Requirements
- Ensino médio completo
- Cursos de Atendimento ao Cliente
- Conhecimento em Pacote Office
- Capacidade de organização e adaptação a mudanças
- Proatividade na resolução de problemas
- Capacidade de inovação, comprometimento, flexibilidade e capacidade de se adaptar a mudanças, inteligência emocional, pensamento criativo, senso de dono, relacionamento interpessoal e resiliência.
- Comunicação não violenta
Benefits
- Respeito e diversidade
- Inclusão em todas as frentes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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