Lead, manage, and support the Admissions team, including setting objectives, providing guidance, and monitoring performance.
Oversee the accurate processing of student applications and ensure timely input of data into systems.
Ensure essential student information, including travel details, health records, and personal data, is gathered and managed efficiently ahead of courses.
Supervise the preparation and distribution of booking confirmations, invoices, and visa documentation.
Build and maintain strong relationships with agents and internal/external stakeholders globally, representing the organisation professionally.
Identify process improvements and implement best practices to enhance the efficiency and accuracy of the Admissions function.
Provide regular reports and updates to senior management on team performance and key metrics.
Ensure compliance with the EC Young Learners Code of Conduct, as well as all local policies and procedures related to academics, welfare, and safeguarding.
Requirements
Proven leadership skills with the ability to motivate and develop a team.
Strong focus on delivering high-quality outcomes consistently.
Flexible and adaptable in dynamic environments.
Proactive, self-driven, and enthusiastic, with the ability to manage multiple priorities effectively.
Excellent problem-solving and decision-making abilities.
Clear, confident, and diplomatic communicator, able to liaise effectively with staff, students, and stakeholders.
Strong administrative skills, with attention to detail and accuracy.
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