Sr. Manager leading logistics transformation within Pfizer. Managing multiple transformation initiatives in Global Logistics & Network Services strategy.
About the role
- Serve as the primary point of contact for inbound calls from clients and care workers; take detailed messages and direct inquiries appropriately.
- Accurately enter new client information, employee details, hours worked, and mandatory documents into internal systems.
- Provide initial support and assistance with scheduling for support workers and clients.
- Perform general administrative tasks including scanning documents and managing employee profiles.
- Assist with HR-related administrative tasks and provide administrative support related to financial processes as required.
- Utilize established internal systems for record-keeping and operational tasks (training will be provided).
- Support a trusted in-home care provider helping seniors and individuals with health challenges live with dignity, comfort, and independence.
Requirements
- Bachelor’s degree in Business Administration, Management, Office Administration, or related field (or equivalent experience).
- Proven experience (5 years or more) in office administration, operations, or administrative management, preferably in healthcare, caregiving services, or service-based industries.
- Experience working closely with Australian or international clients.
- Strong communication skills (written & verbal), with ability to coordinate across levels.
- Proficiency in MS Office (Word, Excel, Outlook), office management software; experience with scheduling, document management, and reporting tools.
- Strong knowledge of regulatory compliance, record-keeping standards, privacy laws (Australian Privacy Principles or local equivalents if applicable).
- Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities.
- Proactive and outgoing, comfortable with frequent communication.
- Must be based locally in the Philippines (local residency required for compliance with Philippines labor laws and employment regulations).
- Preferred/required documents: Fit to Work/Health Card (Basic 5 employment medical tests); NBI Clearance; Social IDs - PHIC, SSS, HDMF, TIN; Character references with contact info.
Benefits
- Remote + Hybrid Flexibility: Enjoy the best of both worlds—collaborative office days when it counts, balanced with the freedom to work from home.
- Achieve Work-Life Balance and Flexibility: Work in an environment where you’re trusted and empowered to work independently, while having support to deliver your best.
- Open Culture: Your voice matters; proactive communication and fresh ideas are encouraged.
- Supportive Team: Ongoing support from day one with long-term growth opportunities.
- Learn and Grow: Training, coaching, and international opportunities to level up your skills and career.
- Be part of a B-Corp company that puts people and planet first while creating meaningful impact.
Job title
Job type
Experience level
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Not specified
Degree requirement
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