MS
Morgan StanleyPlatinum Relationship Manager
Platinum Relationship Manager retaining and growing E*TRADE’s most valuable clients. Providing exceptional service and support while managing client relations within Morgan Stanley’s offerings.
About the role
- Act as the go-to contact for B2B customers including solar installers and utilities in the Mexican market
- Leverage customer feedback to enhance the software in collaboration with development team
- Continuously improve customer experience and streamline processes
- Identify and capitalize on upselling opportunities and seek partnerships
- Strategically plan and implement projects driving Reonic's growth and innovation
Requirements
- C2-level Spanish proficiency (required)
- Based in Mexico City or willing to relocate
- Strong knowledge of software sales, preferably in startups or scale-ups with a SaaS product
- Experience in B2B customer service or customer success with direct customer engagement
- Technical background (e.g., industrial engineering)
- Motivated to drive change in renewables
- Strong understanding of the Mexican market
- Excellent communication and presentation abilities in Spanish and English
Benefits
- Be part of a fast-growing company that’s making a tangible impact in the renewable energy sector
- A pivotal role in a fast-growing VC-backed startup building a product already loved by 1400+ paying B2B customers
- Freedom to innovate and make quick changes (a nothing-is-impossible spirit of a small but effective team)
- Receive competitive pay + uncapped commission
- Hybrid work: 3 days at the office in Roma Norte, Mexico City
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
PR
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