SK
Schülerhilfe GmbH & Co. KGRegional Manager — Lake Constance, Allgäu
Gebietsleiter für Schülerhilfe im Raum Bodensee / Allgäu. Verantwortung für mehrere Standorte und deren Mitarbeiterführung.
About the role
- Build, enhance, and maintain effective relationships with client organizations
- Manage and monitor the account health of assigned block of business
- Develop and maintain written records regarding administrative support of the account
- Act as a subject matter expert for internal stakeholders
- Perform root cause analysis to correct situations and prevent recurrence
- Analyze and complete reports related to account activity
- Partner with internal business units to address client issues
- Proactively identify new service requirements in response to account administration issues
- Travel to accounts as determined by the account service strategy
Requirements
- Bachelor's Degree in a related field
- 3-5 years of job-related experience
- Strong project management skills
- Knowledgeable in processes related to acquisition, implementation, service and billing of accounts
- Excellent negotiation, presentation, public speaking, written & verbal communication skills
- Experience with project/timeline management
- Two years Client Manager, Account Executive or equivalent experience (preferred)
- Experience in a service-related area such as client services, sales support (preferred)
- Two years insurance, healthcare, and/or financial industry experience (internal and/or external) (preferred)
Benefits
- Health insurance
- Dental coverage
- Vision coverage
- Prescription drug coverage
- Health care flexible spending
- Dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity)
- 401(k) plans
- Annual bonuses
- Opportunity to purchase company stock
- 11 paid holidays
- Up to 20 days PTO to be used for any reason
- State-mandated sick leave
- Other leaves of absence
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