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About the role
- Account Manager driving growth by cultivating business and strengthening relationships with government facilities at Sonova. Engaging directly in audiology to support customers and leverage expertise.
Responsibilities
- Drive sales growth by maintaining and expanding business within the assigned territory, achieving or exceeding sales quotas
- Build and maintain strong relationships with government-based audiology facilities and key accounts, ensuring customer needs are met through product training, onboarding, and ongoing support
- Promote, demonstrate, and provide training on hearing instruments, software, and new product innovations
- Partner with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to maximize market demand and deliver tailored solutions
- Conduct needs analyses, provide product recommendations, negotiate pricing, and support customer business growth strategies
- Represent Phonak at regional and national meetings while ensuring accurate documentation in CRM, expense reporting, and compliance with company and regulatory requirements
- Travel up to 75% as required
Requirements
- Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred
- Knowledge of HI technology and practices, previous experience assisting patients independently
- Experience in hearing healthcare industry and/or business consulting preferred
- Action oriented, competitive, develops own talent, drives for results, grit, takes responsibility/accountability, change agent, comfortable with long-term gratification, courageous, curious/inquisitive
- Experience fitting Phonak technology preferred
- Experience with CRM systems
- Strong Microsoft office skills
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform *Plan rules/offerings dependent upon group Company/location
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