Hybrid Account Manager, Creative Services

Posted last month

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About the role

  • Drive customer retention and ensure customer satisfaction for dedicated client base
  • Act as brand guardian for clients in production of POS and activation toolkits
  • Understand and apply key retailer guidelines and deliverables
  • Work closely with Creative Account Director on strategic growth and development
  • Manage and measure non-operational innovation projects according to an Innovation Framework
  • Develop strong professional and personal client relationships via face-to-face and remote engagement
  • Support and deliver creative objectives and deliverables for new business to drive sales growth
  • Ensure key project documentation is obtained, shared and communicated to relevant parties in a timely manner
  • Collaborate with client services department and cross-functional internal teams
  • Home-based role with travel to customers and Operations site (Ely) as required

Requirements

  • Demonstrable experience in retail and trade marketing environments
  • Experience as a creative Account Manager within a Print and POS environment
  • Understanding of FMCG industries
  • Knowledge of retailer guidelines (preferable)
  • Commercially aware and comfortable dealing with financial aspects of a role
  • Strong communicator with passion and enthusiasm for POS retail marketing
  • Excellent attention to detail; self-motivated and able to work at pace
  • Excellent organisational, project management and problem-solving skills
  • Willingness to travel to customers and Operations site (Ely)

Benefits

  • Home-based role with travel to customers and our Operations site (Ely) as required.
  • Opportunity to become part of a world-leading organisation in sustainable packaging (DS Smith).
  • Fair recruitment and inclusive culture; equal opportunity encouraged.

Job title

Account Manager, Creative Services

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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