Account Manager managing Corporate Clients in the tech/SaaS space. Focusing on account management strategies and relationship building with a portfolio of clients in Brisbane.
Responsibilities
You’ll manage a portfolio of approximately 200 accounts and focus on up and cross-selling of existing and new products, training, support and regular contact.
Identify, negotiate and close new business opportunities within an existing portfolio of customers to drive net growth.
Cultivate and maintain strong relationships with customers – Understanding their needs and goals to provide tailored solutions.
Responding to customers' needs and requirements in a timely fashion.
Maintaining correct and updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving process.
Stay informed about industry trends and market conditions and share with customers to position the company as a strategic partner.
Requirements
At least 3+ years sales experience as an Account Manager, Business Development Manager or Account Executive within the tech/ SaaS space.
Problem solving, active listening and communication skills.
Benefits
All employees get a Fitness First Platinum gym membership.
Barista-made coffee, breakfast, snacks, lunches and drinks on us – we got you!
We pay you $50 per month to put towards your plans - how good.
Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work.
We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.
We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah… we own a boat) – these monthly team building activities will keep you feeling valued and connected.
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