Hybrid Account Manager – Corporate, SaaS

at CreditorWatch

• Job title: Account Manager – Corporate, SaaS
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Brisbane, Australia

About the role

• Account Manager managing Corporate Clients in the tech/SaaS space. Focusing on account management strategies and relationship building with a portfolio of clients in Brisbane.

Responsibilities

• You’ll manage a portfolio of approximately 200 accounts and focus on up and cross-selling of existing and new products, training, support and regular contact.
• Identify, negotiate and close new business opportunities within an existing portfolio of customers to drive net growth.
• Cultivate and maintain strong relationships with customers – Understanding their needs and goals to provide tailored solutions.
• Responding to customers' needs and requirements in a timely fashion.
• Maintaining correct and updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving process.
• Stay informed about industry trends and market conditions and share with customers to position the company as a strategic partner.

Requirements

• At least 3+ years sales experience as an Account Manager, Business Development Manager or Account Executive within the tech/ SaaS space.
• Problem solving, active listening and communication skills.

Benefits

• All employees get a Fitness First Platinum gym membership.
• Barista-made coffee, breakfast, snacks, lunches and drinks on us – we got you!
• We pay you $50 per month to put towards your plans - how good.
• Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work.
• We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.
• We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
• We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah… we own a boat) – these monthly team building activities will keep you feeling valued and connected.