Senior Key Account Manager managing client portfolios at International SOS, focusing on service excellence and client retention. Expert in B2B sales and relationship management with a multinational scope.
About the role
- Account Manager handling corporate clients' liability claims with a focus on legal and financial strategies. Collaborating with various parties to achieve optimal outcomes.
Responsibilities
- Ownership and management of a portfolio of public liability incident and claims
- Liaising with relevant parties
- Assessing liability and financial exposure
- Making recommendations for the future strategy of each claim
- Achieving a superior result for our customers
Requirements
- Understanding of Law / Tort / Contracts and State Jurisdictions
- Knowledge of the role of brokers and industry stakeholders
- Solid understanding of the client structure, fee structure and invoice process
- The ability to assess quantum and reserve effectively
- Familiar with identifying conflicts of interest and corporation models
- Understanding allocated corporate clients and their culture
- Time management and demonstrated ability to prioritise and multi-task
- Effective Negotiation and advocacy ability
- Dispute resolution experience
- Strong verbal and written communication
- Experience of drafting documents and letter writing
- Presentation skills
Benefits
- 2 volunteer days off a year
- Birthday leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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