Hybrid Account Manager, ANZ

Posted 2 weeks ago

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About the role

  • Proactive Account Management: Develop and execute strategic plans to maintain and securing the existing customer base, achieve sales targets, and grow the portfolio within the SMB segment.
  • Sales Forecasting & CRM Management: Provide accurate and timely sales forecasting through effective use of CRM tools, ensuring data integrity and actionable insights.
  • Relationship Building: Build and maintain strong relationships with key decision-makers and stakeholders, including executive and C-level contacts, to foster long-term partnerships.
  • Cross-Functional Collaboration: Work closely with Professional Services, Marketing, and Product teams to align strategies and deliver a cohesive customer experience.
  • Market Intelligence: Stay updated on industry trends and the competitive landscape to identify new business opportunities and inform strategic decisions.
  • New Business Integration: Partner with the new business team to ensure smooth handover of accounts, enabling effective change management and early nurturing for rapid activation.

Requirements

  • Proven experience in account management with a strong commercial focus.
  • Demonstrated ability to meet or exceed sales targets consistently.
  • Self-motivated and driven to succeed.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Strong analytical and strategic thinking abilities.
  • Ability to work independently and collaboratively within a team.
  • Adaptable to changing environments, including SaaS, new products, and evolving client needs, with a creative approach to solutions.
  • Knowledge of AML/CTF regulations in Australia or New Zealand (preferred but not essential).
  • Proven ability to quickly build trust with prospects and internal stakeholders.

Job title

Account Manager, ANZ

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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