Senior Key Account Manager taking ownership of key accounts in Fugro’s Transmission System Operator sector. Leading client relationships and driving innovation for critical infrastructure organizations.
Responsibilities
Manage a portfolio of strategically important key accounts within the Transmission and Government sector
Oversee regional key accounts and ensure coordinated efforts across the sector
Lead key account teams and bring sector expertise to identify and solve client problems
Act as the primary focal point for clients and internal stakeholders
Develop and maintain long-term, trusting relationships with senior client stakeholders
Prioritise clients and opportunities based on strategic value
Act as the sales lead for key account opportunities, defining and executing win strategies
Develop clear account strategies and action plans aligned with corporate and regional objectives
Drive the “zipper” approach to connect Fugro and client stakeholders at multiple levels
Collaborate with Regional Business Line Directors, Service Line Directors, Strategic Sales & Marketing, commercial teams, legal, and project managers
Serve as the sector focal point for account management, business line, and commercial teams
Facilitate intelligence sharing across the sector and ensure consistent communication
Maintain close relationships with project managers and participate in kick-off and lessons-learned meetings
Actively solicit client feedback, share insights, and ensure issues are addressed effectively
Support continuous improvement by communicating common client issues to business lines
Drive adoption of innovation within the sector and targeted accounts
Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client needs
Develop sector growth plans and identify common client challenges
Represent the client’s voice internally to support frameworks, proposals, and contract reviews
Ensure CRM data is accurate and up to date
Participate in key industry events to stay informed and strengthen client relationships
Deliver measurable improvements in annual awarded revenue and margin performance
Drive uptake of new solutions and innovations by linking client needs to Fugro’s innovation portfolio
Engage clients early in the development of new technologies and services
Identify opportunities for new solutions based on client plans, funding sources, and innovation pathways
Requirements
Bachelor’s degree in a technical, business, or marketing field
Experience in key account management, commercial roles, sales, or business development
Deep sector and client knowledge of transmission operators across the EUAF region (essential)
Management experience in roles such as Commercial Manager, Business Development Manager, or Key Account Manager
Strong communication skills with a focus on achieving sustainable results and operational excellence
Proficient language skills (specific languages not provided)
Experience with Word, Excel, PowerPoint, Teams, Dynamics 365, and Power BI (preferred)
Benefits
Extensive career & training opportunities
Competitive salary
Contributory pension scheme
Private medical insurance
Health cash plan
Group life assurance
Group income protection
Electric car scheme
Cycle to work scheme
Discounted gym membership
Discounts platform
The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
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