business-operations

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

Lyra Health is a leading provider of innovative mental health benefits for more than 2.5 million global employees and dependents and is transforming mental health care by creating a frictionless experience for members, providers, and employers. Using matching technology and an innovative digital platform, Lyra quickly connects companies and their employees — plus spouses and children — to world-class therapists, mental health coaches, and personalized medication prescribing. Leading employers partner with Lyra to deliver tailored, value-driven mental health benefits to their people. With Lyra, benefits leaders can offer employees fast, reliable access to providers who practice evidence-based mental health care treatments. For more information, visit lyrahealth.com and follow us on LinkedIn, Facebook, and Twitter.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Lyra, please go directly to our Careers Page: https://lnkd.in/gKEGj8uy

Lyra Health will never ask you to download software, purchase equipment, or pay a fee of any sort to explore employment opportunities with our company. In addition, Lyra will not ask for your personal banking information until you are ready to be onboarded as an employee, which will only occur after several rounds of interviews with our company, the completion of necessary onboarding paperwork, and the issuance of an offer letter for employment. 

Our recruiting emails come from a @lyrahealth.com address and will never originate from gmail.com, yahoo.com, or other commercial email services.

Lyra Health

• To be a reference of Financial Guardianship & Compliance by own the Spanish finance mailbox, acting as the primary liaison between local bookkeepers and our global Finance department.
• Ensure 100% compliance with local statutory reporting, specifically IRPF and VAT (IVA).
• Oversee the approval and timely payment of clinical Affiliates and vendors. Manage customer billing accuracy and credit control.
• Monitor local operational expenditures against budgets, identifying variances and cost-saving opportunities.
• Office Ownership: Manage the daily running of the Madrid office, from vendor agreements and facility maintenance to ordering supplies and managing cleaning services.
• Execute local Health & Safety (H&S) administrative requirements to meet legal obligations.
• Support travel logistics and internal communications, working closely with the Clinical Team Leader and various international teams (Legal, HR, Payroll).

Business Operations Analyst

Business Operations Analyst managing financial compliance and office operations for Lyra Health in Madrid. Overseeing budgeting, reporting, and local compliance while ensuring efficient office management.

Forterro is a software provider offering highly specialized products and services designed to support industrial businesses in strengthening their operations and accelerating growth. With a long-established presence and expertise in the industrial market, Forterro develops and delivers software solutions that automate complex processes across manufacturing, warehousing, wholesale, and retail industries. The company has grown from offering on-premise ERP solutions in the Nordics to becoming a multi-product pan-European leader, serving over 13,000 customers worldwide. Forterro is committed to innovation and sustainability, consistently enhancing its portfolio through strategic acquisitions. Their team is dedicated to empowering industrial businesses by addressing their unique challenges and promoting long-term success.

Founded in 2012, Forterro has grown to become a category leader software solutions for the industrial market – with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 1,600+ employees provide and support software for more than 13,000 industrial businesses. Our products are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate efficiently and compete effectively.

Forterro

• You will work on the implementation process of abas-ERP following our methodology

• Identify customer requirements (by performing a functional analysis).
• Ensure the good execution of the project (monitoring tasks).
• Develop solutions in collaboration with expert Programmers.
• Conduct training for key users.
• Presentations of solutions (Document Management, APS, Project Management Module…) or new features of the ERP.

• During the initial months, you will undergo intensive training on both the functional and technical aspects of our ERP. This foundational training will be supplemented by our Mentoring program. Additionally, you will have the opportunity to shadow a colleague, providing you with hands-on experience in managing projects.

Senior Business Process Services

Consultant for abas-ERP implementation focusing on project execution and client training in the manufacturing sector. Involves functional analysis, collaboration, and extensive training.

Perk is an AI-powered corporate travel and spend management platform that streamlines business travel booking, expense automation, invoice processing, and corporate card management. The platform combines global travel inventory (flights, hotels, rail, cars), event management, policy-driven approvals, real-time spend visibility, and 24/7 customer support to help finance teams and travel managers control costs and reduce manual reconciliation. Perk also offers policy-enabled virtual and physical cards and payment processing features, integrating with finance, HR, and security tools to centralize travel and expense workflows.

The intelligent platform for travel and spend.

Time-consuming bookings, endless approvals, hundreds of receipts: Perk is made to erase the work behind the work that is costing your business trillions and draining your teams of morale and productivity. At Perk, we call it shadow work.

By automating bookings, expenses, and invoice processing, Perk takes care of shadow work so your teams can get down to business—all while keeping you in control. 

Founded in 2015, we’re trusted to power real work by over 10,000 companies worldwide, including Wise, On Running, and Breitling, and backed by first-class investors, such as SoftBank, Kinnevik, Felix Capital, Target Global, LocalGlobe, Spark Capital, and Noteous Partners.

Work with Perk, and unlock the full potential of your people and your business.

Perk

• You will own and drive critical initiatives that are imperative to the company’s success.
• Getting up to speed quickly in new areas of the business and identifying the real problems to solve.
• Structuring ambiguous problems and deciding what matters most.
• Moving between strategic thinking and detailed execution as needed.
• Turning analysis into decisions and action, and following through to delivery.
• Working across teams to remove blockers and keep work moving.
• Taking responsibility for outcomes, including navigating trade-offs and constraints.
• Doing the work yourself when required, regardless of level.
• Managing and leveraging stakeholders across the organization.
• Prioritizing impact over effort and enabling others to do the same.

Business Operations Director

Business Operations Director at Perk leading critical initiatives for travel management. Focused on strategic execution and operational success in a dynamic environment.

Founded in 2015, papernest is a French startup, member of the French Tech 120, which helps everyone in the daily management of contracts and subscriptions.
Specialized in the procedures related to moving out, the platform allows users to centralize, cancel and subscribe subscriptions in a few clicks. 
Since 2015, papernest has grown significantly: more than 1 000,000 users have been won over, 1000 collaborators, 4 markets in Europe and offices in Paris, Reims, and Barcelona.

papernest

• Participar en la gestión del rendimiento construyendo y analizando tableros (SQL, Tableau)
• Identificar puntos de fricción en la experiencia del cliente y proponer soluciones concretas (automatización, rediseño de procesos)
• Colaborar estrechamente con los gerentes operativos para asegurar la adopción fluida de nuevas estrategias
• Apoyar y asistir en el despliegue de nuevas herramientas y metodologías de trabajo innovadoras para nuestros equipos internacionales de experiencia del cliente
• Analizar las mejores prácticas en el mercado para asegurar que papernest permanezca a la vanguardia de la innovación en CX

CX Strategy & Business Operations Internship

CX Strategy & Business Operations Intern supporting customer satisfaction initiatives for a market-leading tech scale-up. Collaborating on data-driven decision-making to enhance operational efficiency.

• Conduct detailed assessments of current customer care processes to identify gaps, inefficiencies, and improvement opportunities.
• Use data insights and operational metrics to inform recommendations and track improvements.
• Map, document, and redesign processes alongside stakeholders across Customer Care, Operations, VMO, Tooling, and other teams.
• Run short-term tests, pilots, and experiments to validate new ways of working before full rollout.
• Diagnose workflow bottlenecks and develop solutions to improve speed, accuracy, and consistency.
• Support the introduction of automation, smarter routing, and operational tooling enhancements.
• Monitor and analyse KPIs to assess the performance and impact of implemented changes.
• Research and evaluate new technologies and industry solutions that could improve Customer Care productivity.
• Partner with Product, Tooling, and Engineering teams to trial new tools and support their implementation.
• Create and maintain documentation for new tools, processes, and system changes for frontline teams.
• Stay up to date with industry best practices, benchmarking insights, and evolving customer service trends.
• Contribute to wider Operational Excellence initiatives to drive overall efficiency and scalability.
• Build strong relationships across Customer Care, Product, Operations, and other key departments.
• Communicate process changes clearly, ensuring alignment and adoption across teams.
• Facilitate discussions, workshops, and feedback sessions to foster collaboration and transparency.

Business Process Improvement Specialist

Business Process Improvement Specialist improving operational efficiency in customer care workflows at Perk. Responsible for enhancing efficiency and service quality using data-driven insights.

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide. 

Find out more at https://www.novartis.com 

See our community guidelines: https://go.novartis.social/3Nboxki

Novartis

• Lead business excellence for EEE systems, aligning capabilities with evolving standards and enterprise needs
• Drive strategic system enhancements in collaboration with IT and cross-functional stakeholders
• Define and govern business-side requirements, data models, and configuration frameworks
• Maintain audit-ready documentation including SOPs, workflows, and use cases
• Integrate systems with training, performance monitoring, and engagement processes
• Oversee system field design, taxonomy, and logic to support accurate reporting
• Represent Business Systems in governance boards and transformation initiatives

Associate Director, EEE Business Systems

Associate Director managing EEE Business Systems at Novartis. Leading business-side ownership of enterprise platforms for enhanced operational excellence and data integrity.

Hybrid Business Operationa roles in Spain

Browse 6 hybrid business operationa roles hiring in Spain plus related opportunities such as revenue operations, business analyst, operations manager and strategy.

6 jobs found

Business Operations Analyst

Lyra Health

Senior Business Process Services

Forterro

Business Operations Director

Perk

CX Strategy & Business Operations Internship

papernest

Business Process Improvement Specialist

Perk

Associate Director, EEE Business Systems

Novartis