Business Process Engineer analyzing client needs and processes at a Swiss SaaS startup. Leading integration projects and ensuring effective collaboration with external partners.
About the role
- Associate Director managing EEE Business Systems at Novartis. Leading business-side ownership of enterprise platforms for enhanced operational excellence and data integrity.
Responsibilities
- Lead business excellence for EEE systems, aligning capabilities with evolving standards and enterprise needs
- Drive strategic system enhancements in collaboration with IT and cross-functional stakeholders
- Define and govern business-side requirements, data models, and configuration frameworks
- Maintain audit-ready documentation including SOPs, workflows, and use cases
- Integrate systems with training, performance monitoring, and engagement processes
- Oversee system field design, taxonomy, and logic to support accurate reporting
- Represent Business Systems in governance boards and transformation initiatives
Requirements
- Bachelor’s or Master’s degree in Life Sciences, Business, or Information Systems
- 8–10 years of experience in pharma operations, enterprise systems, or Medical Affairs tech leadership
- Proven ability to manage system governance and evolution in matrixed environments
- Strong knowledge of digital compliance, audit standards, and regulatory reporting
- Experience translating complex process needs into system specifications and change strategies
- Excellent communication and stakeholder alignment skills across technical and non-technical teams.
- Training in systems governance or digital compliance (desirable)
- Familiarity with platforms such as HIP / ENGAGE, GEMS or similar systems (desirable)
Benefits
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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