Personal Lines Claims Specialist responsible for managing auto and property claims at Zurich Canada. Delivering exceptional service and support as a trusted partner for customers during challenging times.
About the role
- Claims Associate II managing auto claims for Zurich North America. Resolving policies, handling claims, and building customer partnerships.
Responsibilities
- Interpret, investigate and evaluate policies and coverage issues
- Manage liability and property damage claims caseload that consists of low to moderate exposure
- Own assigned claims from end to end, resolving claims according to best practices
- Build partnerships with customers and brokers, and may be aligned to specific accounts
Requirements
- Bachelor’s Degree and no prior experience required in the Claims area OR High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area OR Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area
- Must obtain and maintain required adjuster license(s)
- Experience with Microsoft Office
Benefits
- Competitive pay
- Comprehensive benefits for employees and their families
- Work life-balance and flexibility through hybrid work model
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