Bodily Injury Claims Specialist managing a large inventory of complex claims for National Interstate Insurance. Conducting investigations and analyzing settlements for compensability and liability issues.
About the role
- Claims Handler at Lassie assisting customers with their pet insurance claims in a hybrid work model. Evaluating claims, communicating with pet owners and improving claims processes.
Responsibilities
- Évaluer et traiter les demandes d’indemnisation liées aux assurances pour animaux
- Communiquer avec les propriétaires d’animaux et leur fournir des informations claires sur l’état de leurs dossiers
- Collaborer avec les vétérinaires et les cliniques pour rassembler les documents nécessaires
- Contribuer à l’amélioration des processus de gestion des sinistres pour plus d’efficacité
- Promouvoir la mission de Lassie d’offrir des solutions de soins exceptionnels pour animaux
Requirements
- Une expérience préalable en gestion de sinistres, dans le secteur de l’assurance ou un domaine connexe
- Un parcours en tant qu’assistant(e) vétérinaire ou dans le domaine des soins aux animaux
- Des compétences organisationnelles et rigoureuses
- Une grande capacité d'adaptation dans un contexte multiculturel
- Maîtrise du français (écrit et oral)
- La maîtrise de l’anglais conversationnel est indispensable
- Amoureux(se) des animaux
Benefits
- Participation au capital
- Culture d’entreprise flexible, dynamique et conviviale
- Satisfaction de travailler pour un produit et une marque qui enchantent les clients
- Réduction employé(e) sur l’assurance pour animaux de Lassie
- Carte restaurant Swile
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