Personal Lines Claims Specialist responsible for managing auto and property claims at Zurich Canada. Delivering exceptional service and support as a trusted partner for customers during challenging times.
About the role
- Entry Level Claims Adjuster assessing travel-related claims for Travel Guard, providing customer support throughout the claims process with policy guideline application.
Responsibilities
- Assess and investigate travel-related claims, applying policy guidelines.
- Provide exceptional customer support to claimants throughout the claims process.
- Spend 50-75% of your time conversing with stakeholders for timely claim resolutions.
- Communicate with claimants using empathy to gather necessary documentation.
- Maintain detailed claim records and comply with all statutory and regulatory requirements.
Requirements
- 1-2 years of customer service experience.
- Eager to learn new skills within the claims and insurance industry.
- Excellent written and verbal communication skills.
- An eye for details, supporting thorough investigations and precise documentation.
- Willingness to obtain State Specific Adjuster Licensing within 6 months of employment.
Benefits
- Job flexibility with 3 days in the office and 2 days working from home.
- Comprehensive onboarding experience and continuous professional development.
- Regular annual and personal leave benefits, including volunteer leave and paid parental leave.
- Competitive high-deductible health plan, EAP programs, 401(k) program with employer matching.
- Emphasis on diversity and inclusion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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