Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Business Analyst/Technical Writer focusing on state government projects and compliance. Requires strong technical writing and business analysis skills, with occasional office visits in Columbia, SC.
Responsibilities
- Provide business analysis for state government projects
- Create detailed documentation including process flows and technical writing
- Collaborate with stakeholders to manage reporting requirements
- Ensure compliance with state regulations and standards
- Create and review SOP documentation and visual aids in Microsoft applications
Requirements
- Bachelor's degree or an associate Degree with 2 years of Business Analysis experience.
- Technical Writing Experience
- Ability to create effective and clear process flows/similar diagrams in PowerPoint or Visio
- Simultaneously manage multiple reporting requirements
- Schedule management and planning skills.
- Experience supporting regulatory compliance projects
- Experience with technical SOP documentation and graphic creation in Visio
- 5+ years of experience in Technical Writing.
Benefits
- Fully Remote - US
- Contract - Remote (Columbia, SC) - State Government Project
- Candidate MUST be able to commute to the Columbia office as needed.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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