People Operations Associate managing benefits administration and data integrity for Zip's global workforce. Enhancing employee experiences and supporting career progression in a growing company.
Responsibilities
Execute daily global benefits administration tasks, supporting Zipsters in their enrollment and maintenance of crucial and delightful benefit programs
Maintain the integrity of employee data within the HRIS and supporting systems with a high degree of accuracy and confidentiality
Kick off our warm welcome of new Zipsters by managing our system onboarding and background check administration
Support our Immigration + Global Mobility programs to ensure we kick off and file Zipster cases quickly and smoothly
Support Zipsters in key life moments by quickly issuing accurate employment verifications
Continuously improve our processes and systems in close partnership with the full People Operations Team and cross-functional teams to ensure we scale with our growing global presence
Requirements
2+ years of hands-on experience in People Operations or a similar role, preferably in a fast-paced environment
Proven proficiency in navigating and performing high-volume tasks
Demonstrated high attention to detail and a commitment to data accuracy and confidentiality
Strong customer service orientation with excellent written and verbal communication skills
Experience with supporting the new hire processes, including system onboarding and background check administration
Experience using a modern HRIS system as an operator
Experience improving processes with demonstrated positive outcomes in quality, efficiency, and experience
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