GTM Strategy & Operations Associate driving operational excellence across sales and marketing at Zip. Collaborating with leadership to enhance systems, insights, and processes for growth.
Responsibilities
Drive operational excellence across GTM: Support the design and execution of core sales processes including territory planning, goal setting, lead routing, and performance tracking, ensuring our GTM engine runs smoothly as we scale.
Deliver insights that drive decisions: Use SQL, spreadsheets, and dashboards to uncover trends, diagnose problems, and influence how Sales and Marketing leaders make decisions. You’ll turn analysis into action.
Lead cross-functional projects: Take ownership of high-impact initiatives across Sales, Marketing, Finance, CS, and RevOps, whether that’s streamlining our forecast process, rolling out new attribution logic, or helping launch a new rep productivity model.
Shape the GTM rhythm: Partner with Sales leaders to run key operating cadences such as forecast calls, pipeline reviews, and QBRs, ensuring every forum is well-structured, efficient, and driving the right outcomes.
Scale what works: Help build the systems, workflows, and metrics that enable repeatable success, while identifying areas for automation and simplification across the funnel.
Build trust across teams: Act as a thought partner and executional force for GTM leaders, balancing strategic problem solving with a roll-up-your-sleeves mentality to get things done.
Requirements
3–5 years of experience in consulting, business operations, investment banking, corporate strategy, or similar analytical roles. Previous Sales Operations experience is a plus.
Strong analytical toolkit: you’re highly proficient in Excel/Sheets. You’re comfortable in SQL or are motivated to learn it quickly.
Excellent communication: you can translate analysis into clear insights and are comfortable working with stakeholders at all levels.
A builder’s mindset: you look for ways to automate, scale, and simplify.
You’re detail-oriented but pragmatic: capable of diving deep without losing sight of the big picture.
Fast learner with a bias for action: you thrive in fast-paced, ambiguous environments and like to get things done.
Collaborative and curious: you ask great questions, work well with others, and enjoy solving hard problems as a team.
You bring a collaborative, low-ego approach to the table: you’re opinionated but flexible, and you know how to align diverse teams.
Interest in SaaS, sales, or GTM strategy. Prior domain experience is a plus, but not required.
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