
Vice President, Treasurer leading global treasury function for Zendesk. Responsible for driving growth through strategic cash and capital structure management while optimizing liquidity.

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online.
Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers.
Zendesk products are built with love to be loved.
The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
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Vice President, Treasurer leading global treasury function for Zendesk. Responsible for driving growth through strategic cash and capital structure management while optimizing liquidity.

Senior Software Engineer developing full stack solutions on Zendesk's AI native data and analytics platform. Enhancing user experience through collaborative engineering practices and innovative capabilities.

Senior Staff Software Engineer defining the technical vision of Zendesk's IT Service Management platform. Leading high - quality software development and architecting solutions across teams.

Staff Software Engineer at Zendesk developing scalable IT Asset Management solutions. Leading technical architecture and collaborating with teams to optimize enterprise IT management systems.
AI Specialist, Customer Success ensuring customers realize business value from Zendeskās Advanced AI Agents. Collaborating with various stakeholders to drive AI adoption and value realization.
AI Agent Engineer contributing to scalable AI agent design and development at Zendesk. Collaborating with product managers and developers, troubleshooting AI systems and optimizing performance.

Director of Product Design leading Omnichannel Routing, Reporting, and Workforce Management experiences at Zendesk. Shape design strategy, lead EMEA teams, and influence cross - functional product execution.

Drive new and expansion SaaS sales for Zendesk SMBs. Manage inbound/outbound pipeline, demos, and territory for German - speaking customers.

Build and optimize ELT pipelines and dbt models for Zendesk CRM analytics; collaborate with engineering and analytics teams.

Technical Support Specialist at Zendesk delivering enterprise SaaS technical guidance across channels, resolving complex multi - vendor issues, and empowering customers via knowledge base and cross - functional collaboration.
Lead pricing and cost modeling for Zendesk's SaaS and AI products. Drive pricing strategy, business cases, and cross - functional financial decisions.
Zendesk AI onboarding consultant guiding customers to design, build, test, and launch AI agents. Focus on CX automation, conversational design, and handover to Customer Success.