Director of Fraud Operations at Ascensus optimizing fraud prevention and detection programs. Responsible for ensuring compliance while delivering exceptional client experiences and reducing risks.
About the role
- Intern supporting project management and process improvement within Zayo, a telecommunications company. Engaging in hands-on experience while collaborating with project managers and operational leaders.
Responsibilities
- Assist project managers with planning, organizing, and coordinating ongoing initiatives
- Maintain project schedules, action logs, meeting notes, and progress dashboards
- Track project milestones and risks; highlight issues or delays to leadership
- Support cross-functional collaboration by ensuring clear communication and documentation
- Document current-state workflows using tools such as Visio, Lucidchart, or Microsoft 365 applications
- Conduct interviews with subject matter experts to capture operational steps, handoffs, and dependencies
- Create standardized process documentation (SOPs, workflows, process maps, RACI charts)
- Identify bottlenecks, redundancies, or gaps in processes through data review and observation
- Analyze root causes and propose improvement opportunities for specific operational challenges
- Support the design of future-state processes based on Lean, Six Sigma, or continuous improvement principles
- Pilot new workflows or tools and provide feedback to project leads
- Measure the outcomes of implemented improvements and track results over time
- Work on assigned business problems and provide structured problem statements, hypotheses, and solution recommendations
- Develop simple KPIs or progress indicators to track improvement success
- Present findings to project teams and leadership in a clear, actionable format
Requirements
- Currently pursuing or recently completed a degree in Business, Operations, Project Management, Engineering, Telecommunications, or a related field
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to analyze information, identify patterns, and think critically
- Proficiency with Microsoft Excel, Word, PowerPoint; familiarity with Teams, SharePoint, or other collaboration tools
- Experience with project management methodologies (Agile, Waterfall, or hybrid) preferred
- Exposure to process improvement frameworks (Lean, Six Sigma, etc.) is a plus
- Interest in telecommunications, technology, or operations
- Ability to build dashboards or use basic data visualization tools
Benefits
- Health insurance
- Life insurance
- Disability retirement plans
- Paid time off
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sales Ops Analyst supporting the commercial strategies of Quality Digital. Focused on CRM governance and performance indicators with a data - driven approach.
Dry Blend Technician processing ingredients in blending equipment for McCormick's flavor products. Reporting to Production Team Manager and ensuring quality and safety in manufacturing.
Strategic commercial leader at McCormick Australia managing distributor and operations strategy. Delivering sustainable growth and overseeing key customer portfolios in Australia's FMCG sector.
Vice President of Operations overseeing multi - site food service operations generating $100M+ in revenue. Responsible for managing sales, finance, and customer service functions.
Intern at CIEE providing operational support for public management. Engaging with students and institutions to facilitate opportunities.
Analyst in Trade & Cash Operations at Manulife capturing trades and ensuring accurate entries. Supporting the team with timely processing and industry training.
Head of Operations at Quantexa driving operational excellence across global teams. Leading various operational functions including procurement, facilities, and education services.
Ad Operations Manager managing digital advertising campaigns for JustWatch the Entertainment Guide. Responsible for campaign optimization, reporting, and client communication in a hybrid work environment.
Junior Sales & Operations Manager at SB Startbereit GmbH responsible for sales operations and client onboarding. Coordinating processes with stakeholders and managing CRM documentation.