Director of Fraud Operations at Ascensus optimizing fraud prevention and detection programs. Responsible for ensuring compliance while delivering exceptional client experiences and reducing risks.
About the role
- Sales Ops Analyst supporting the commercial strategies of Quality Digital. Focused on CRM governance and performance indicators with a data-driven approach.
Responsibilities
- Manage and evolve the CRM (Bitrix), ensuring usability, standardization, and data quality;
- Define and monitor commercial KPIs, supporting the end-to-end sales cycle;
- Create and maintain Power BI dashboards for performance visibility;
- Develop strategic reports and predictive analyses to guide business decisions;
- Support the sales team with data-driven insights and recommendations;
- Identify bottlenecks and propose continuous improvements in sales processes and funnel;
- Collaborate with marketing, product, and growth teams for data integration and result visibility;
- Support automation initiatives and workflow optimization within the CRM;
Requirements
- Degree in Business Administration, Engineering, Information Systems, Economics, or related fields;
- Experience with CRM (preferably Bitrix);
- Proficient in Power BI (data modeling, DAX, dashboard creation);
- Strong analytical skills, organizational ability, and a process-oriented mindset;
- Experience monitoring commercial/performance indicators;
- Previous experience in Sales Operations, Commercial Business Intelligence, or Revenue Operations;
- Knowledge of SQL or integration/ETL tools;
- Experience in technology companies, consulting, or B2B SaaS.
Benefits
- Meal and/or grocery allowance to cover food and grocery purchases 🍴
- Medical and dental insurance for you and your family (subject to company policy) 💙
- Pharmacy partnerships providing discounts on medications (subject to company policy) 💊
- Childcare assistance in accordance with company policy 🍼
- Gym membership partnerships to encourage exercise (subject to company policy) 🤸♀️🤸♂️
- Partnership with SESC for a variety of cultural and leisure programs (subject to company policy) ✈
- Partnerships for language learning, technology training, and online course platforms (subject to company policy) 📚
- Payroll-deductible loans with attractive rates plus a financial education program 💰
- Corporate University and learning tracks covering technology, soft skills, market trends, and more 👨💻
- Employee referral program with potential rewards and bonuses 🎁
- Group life insurance ⛑
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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