Senior Manager managing Workforce Management for Customer Technical Support globally. Overseeing forecasting, capacity planning, and a high - performing team.
About the role
- Facilities Manager overseeing facilities operations and compliance at Xcel Energy. Managing projects, budgets, and ensuring safety standards across multiple locations in the U.S.
Responsibilities
- Plans, oversees, and coordinates the physical workplace with business and employee needs
- Manages operations and maintenance functions, supports Property Services, and ensures compliance with building codes and safety standards
- Provides customer support and coordinates projects to meet business unit requests
- Assures optimal function of building systems and develops short-term facility utilization plans
- Manages projects with in-house resources or contractors under moderate supervision
- Ensures compliance with codes and standards; oversees contractors for outsourced services
- Administers operations and maintenance activities acquired in leases and contracts
- Provides customer support for Property Services functions and facility sites
- Coordinates and monitors assigned projects, communicating status to customers
- Participates in budget gathering and provides feedback to Property Services
- Maintains vendor relations and enforces contract conditions
- Develop, forecast, and maintain budgets for assigned sites, ensuring alignment with financial targets and service level expectations
- Continuously evaluate and implement cost-saving strategies to reduce spend without compromising quality or operational standards
Requirements
- Bachelor’s degree in engineering, property management, or related field, or equivalent experience
- 2+ years of relevant experience
- Demonstrated skills in project management, property management, and budgeting
- Proficiency in standard computer programs
- Strong written and verbal communication skills
- Working knowledge of (OSHA, EEO, ADA, HAZMAT, local building codes)
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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