Key Accounts Manager overseeing major accounts for APC Logistics, a part of Nippon Express Group. Focused on customer service, strategies, and partnership development.
About the role
- Leading and coaching a team in Private Banking at BW Bank, driving digital transformation and customer acquisition.
Responsibilities
- Leadership/coaching and active support of employees
- Implementation, operationalization and further development of the new Private Banking dimension based on our KPIs
- Guiding clients into the new digital process environment
- Ongoing integration of the VSR2 leadership principles
- Acquisition of new clients in the Private Banking target group, including liberal and healthcare professionals and the next generation
- Systematic implementation of a holistic advisory and client service strategy and enhancement of service quality
- Increasing market penetration and revenues according to agreed qualitative and quantitative targets
- Monitoring and achieving defined sales targets; developing and defining processes required to meet sales objectives
- Building, maintaining and leveraging own networks in the region; representing the bank at appropriate events
- Representing the branches and actively developing the market
Requirements
- University degree or equivalent further training; Financial Consultant qualification
- Extensive knowledge and proven experience/success across all areas of the private banking client business, including individual lending/credit business
- Willingness and strong aptitude for client acquisition
- Regional market knowledge and network contacts
- Customer-oriented and entrepreneurial approach
- Assertiveness and persuasiveness
- Ability to develop employees and motivate them toward goals and change
- Demonstrated collaborative mindset, for example when working with corporate clients and cooperation partners
- Enthusiasm for digital processes and change
- Good communication and sales skills
- High level of commitment and motivation
- Successfully completed PEP 4 (leadership qualification)
Benefits
- Personal and professional development
- Support for projects in Private Banking
- Promotion of junior talent as a training institution
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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