HR Business Partner Manager driving strategic talent initiatives at USAA. Collaborating with senior leadership to align HR strategies with business objectives in a flexible work environment.
About the role
- Account Manager responsible for customer relationships in Southeast service territory at Xcel Energy. Drive customer satisfaction through account management strategies and energy services negotiations.
Responsibilities
- Develop and implement effective account management strategy and tactics including: Territory Management and Communication Plan; customer prioritization based on needs; identification of Key Decision Makers and Influencers; Collaborative Account Planning; and delivery of Demand-side management programs.
- Respond to all assigned customer inquiries including billing services, operations, rate and product/service inquires.
- May serve as leader on projects that set direction for these products and services.
- Negotiate, prepare and execute contracts for energy services, customer financing, equipment leasing and other special agreements.
- Advise and assist in local sales/account management activities including trade ally meetings, consumer demonstrations, employee meetings and special promotions.
- Maintain memberships and actively participate in professional, and community associations.
Requirements
- Requires BA/BS degree with technical or business-related emphasis or combination of education and sales/marketing work experience providing equivalent knowledge.
- 3 - 5 years of experience in sales/marketing with proven results required.
- Knowledge of Microsoft Office required.
- Certified Energy Manager preferred.
- Previous energy efficiency background preferred.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Job title
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