Senior Case Manager resolving technical and non - technical issues related to Expereo's services through customer liaison. Continuously optimizing processes for exceptional customer service.
About the role
- Wundmanager providing professional wound care and support for patients and families in a specialized nursing service. Collaborating with healthcare teams to ensure optimal care delivery in Bremen, Germany.
Responsibilities
- Professional treatment of chronic and/or hard-to-heal wounds
- Digital wound documentation
- Advising, caring for and educating patients and their relatives
- Close collaboration with other professionals involved in wound care to ensure optimal patient treatment
- Ensuring prescription and supply management
- Managing and expanding the existing client base
- Compliance with legal requirements and guidelines
Requirements
- State-recognized qualification as a nurse (registered nurse), pediatric nurse, geriatric nurse or general care nurse
- Professional experience in wound care is an advantage but not required
- Completed further training as a wound care specialist or willingness to undertake such training
- Strong communication skills and a good understanding of patient needs
- Reliable and responsible working style
- Class B driving licence
Benefits
- Permanent employment (full-time or part-time, minimum 30 hours per week)
- Company car, also available for private use
- Opportunities for further training
- 6 weeks’ vacation per calendar year
- Employee vouchers
- Company pension scheme and capital-forming benefits
- Bike leasing (JobRad)
- … and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Case Manager responsible for resolving technical and non - technical issues related to Expereo’s services. Collaborating with customers and local providers to enhance customer experience.
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