BI
BDO IrelandAudit Manager
Manager in BDO Ireland's Audit Department handling diverse client portfolios and leading audit teams. Focus on client expectations, team performance, and delivering technical auditing assistance.
About the role
- Provide Tier 1–2 support for employees in the Denver office and remote team members.
- Troubleshoot Microsoft 365 / Outlook, Slack, Zoom, VPN, Mac and Windows device issues, printers, monitors, and peripherals.
- Manage and resolve helpdesk tickets in a timely, communicative manner.
- Administer user accounts, access, and policies in Azure AD / Entra ID, Microsoft 365 Admin Center, Slack Admin, Airbase, and Salesforce.
- Assist Internal Systems team in supporting system enhancements, integrations, and rollouts.
- Own end-to-end laptop lifecycle and maintain hardware/software inventory.
- Manage device security and compliance using Kandji and enforce security standards.
- Work closely with Internal Systems, Engineering, and Finance on ongoing improvements and deployments.
Requirements
- 2–4+ years of IT support or helpdesk experience.
- Strong Mac and Windows support skills.
- Experience with Azure AD / Entra ID and Microsoft 365 administration.
- Hands-on experience with Kandji.
- Strong troubleshooting and communication skills.
- Ability to work onsite in Denver several days per week.
Benefits
- Comprehensive medical, dental, and vision
- 401(k) with company match
- PTO, sick time, and holidays
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