Responsable du processus de gestion des devis de pièces de rechange chez GE Power Conversion & Storage. Gérant une équipe et optimisant le service client dans un environnement technique.
About the role
- Senior Manager leading a team of testing consultants for Workday solutions across UKI, DACH, South and Nordics regions. Focusing on validating configurations and ensuring client satisfaction in testing lifecycles.
Responsibilities
- This is a critical leadership role responsible for managing and developing a team of specialist testing consultants across the UKI, DACH, South and Nordics regions.
- Provide strong leadership, mentorship, and career development to a distributed team of Workday Testing Consultants.
- Oversee team performance, ensuring high standards of delivery, billable utilization, and client satisfaction.
- Manage resource assignments and project staffing to balance client needs with team skills and development goals.
- Act as the primary subject matter expert (SME) for clients, guiding them through the entire testing lifecycle.
- Develop and present sophisticated testing strategies, detailed plans, and risk-based approaches tailored to each client's unique Workday configuration.
- Ensure all testing efforts are correctly focused on validating business processes, security configurations, integrations, and reporting.
- Hold ultimate accountability for the quality of all testing deliverables, including test scripts, test data, and defect management.
- Continuously refine and improve our testing assets, templates, and methodologies to drive efficiency and quality.
- Collaborate with the sales team to scope new testing engagements, define project estimations, and contribute to proposals.
- Stay current with all Workday updates and industry trends, translating them into actionable insights and service improvements.
Requirements
- Significant experience in the ERP testing domain, with a proven track record of managing and delivering complex testing projects.
- Demonstrable experience in a management or leadership role, successfully managing a team of consultants or analysts.
- Be able to demonstrate a critical understanding of the difference between testing tenant configuration and testing core product functionality.
- Direct, hands-on experience with Workday (HCM, Financials, or both) is strongly preferred.
- Exceptional communication, presentation, and stakeholder management skills.
- You must be comfortable advising senior-level clients and navigating complex discussions.
- Must be based and have the right to work in the UKI, DACH, or Nordics regions.
Benefits
- offer flexible work schedules;
- empower you to follow your desired career path & achieve professional and personal goals
- encourage work-life balance and wellbeing;
- are proud to champion equal opportunities for everyone.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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