Senior Transaction Monitoring Manager in financial crime risk consultancy focusing on compliance. Leading engagements and supporting client needs in a hybrid work environment.
About the role
- Area Service Manager leading service team and ensuring operational performance in the wind energy sector. Managing area P&L and customer relationships for high satisfaction and business growth.
Responsibilities
- Responsible for safety and improvement of safety within the area.
- Lead the service team in the area, planning, setting goals and reviewing performance and KPIs.
- Responsible for area P&L, business performance and risk management.
- Ensure efficient operational performance and continuous improvement to drive competitiveness of service in the area.
- Develop and set the budget for the service area.
- Forecast business results and delivering to the targets.
- Manage customer relationships in the area to ensure customer satisfaction.
- Participate in developing the service business strategy for the region.
- Review market demands and opportunities for new contracts.
- Deliver after-market sales opportunities in the area.
- Communicate and manage strategically important topics with internal stakeholders.
- Ensure effective management of customer and supplier claims.
Requirements
- 5+ years of disciplinary leadership.
- Business management qualification/experience highly desirable.
- Experience in the wind energy sector is desired.
- Formal qualifications in Mechanical and / or Electrical Engineering desired.
- Worked in large matrix organizations.
- Experience managing P&Ls & and customer management.
- Experience managing remote field-based teams.
- Strong knowledge of business operations and performance metrics.
- Strong decision making, planning and prioritizing skills.
- Knowledge about country specific laws and rules.
- Systematic working approach and problem-solving behavior, result oriented and end-to-end thinker.
- Ability to work at heights.
- Willing to travel regularly.
- Fluent in English and local language.
Benefits
- In addition to the opportunity to make our world a little more sustainable, we offer you:
- Career Development
- Flexible working hours
- Dynamic industry with professional growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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