SuccessFactors RCM Consultant implementing SAP SuccessFactors solutions for high - profile clients. Collaborating with skilled teams and delivering quality technology solutions in a hybrid work environment.
WI
Hybrid Senior Functional Consultant – PEX, Talent and Recruiting, Workday Success Plans
Posted 8 hours ago
About the role
- Senior Functional Consultant providing HR technology solutions to enhance customer satisfaction at Workday. Supporting customer engagements and driving innovative services in a collaborative environment.
Responsibilities
- Help customers overcome HR technology challenges and drive high levels of customer satisfaction
- Confidently provide excellent customer service and engage customers to understand business requirements
- Share experience with industry practices and adapt independently in challenging situations
- Develop and demonstrate system configuration solutions, articulating product capabilities and risks of design decisions
- Support multiple customers concurrently on short duration projects
- Enjoy helping customers be more self-sufficient, stabilize and optimize Workday applications
- Communicate effectively with customers and provide guidance through Ask-an-Expert requests
- Conduct research to understand customer questions and provide configuration guidance
- Facilitate workshops for feature adoption and conduct health checks for tenant reviews
- Deliver additional consulting services such as webinars and tenant reviews to accelerate feature adoption.
Requirements
- 5+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience
- 5+ years of experience with Workday PEX (People Experience including Help and Journeys)
- 3+ years of Workday Consulting experience or experience as a Workday SME
- Experience with Talent, and Recruiting
- Demonstrates a solid grasp of HR related systems and processes
- Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM
- Certified or ability to certify in Workday HCM Products and to effectively deploy the solutions
- Experience with influencing, interacting, and collaborating with senior leaders, internally and externally
- Capable of leading and influencing design meetings toward an effective and collaborative outcome
- Excellent verbal and written communication skills
- Experience with global implementations is preferred
- The ability to work on multiple engagements simultaneously
- Strong critical thinking skills to understand complex, technical process issues
- Bachelor’s degree or related experience required
- Ability to travel up to 10%.
Benefits
- Eligible for the Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
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