Presales position at Vivicta, focusing on customer engagement and technological solutions. Role involves collaboration with sales team and clients to present value - driven insights.
About the role
- Supervising Inside Sales Team activities to ensure customer satisfaction and sales targets at WM. Engaging in training, recruitment, and operational oversight for team success.
Responsibilities
- Supervises the activities of the Market Area's Inside Sales Team
- Maintains and reinforces the corporate sales strategy and design with the Inside Sales Team
- Establishes and maintains a high level of customer satisfaction on all sales transactions
- Supervises activities of the Inside Sales Department
- Ensures team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity
- Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions
- Executes ongoing training for Inside Sales Representatives
- Participates in training and coaching the Inside Sales staff
- Sets up and maintains accurate customer records for all customer interactions
Requirements
- Bachelor's degree (accredited), or High School Diploma or GED and four (4) years of relevant work experience
- Two (2) years of direct business-to-business sales experience
- Build relationships
- Communicate with impact
- Demonstrate professionalism
- Demonstrate leadership/coaching
- Make sound decisions
- Think strategically
- Produce results
- Know the business
- Influence and negotiate
- Manage work/time
- Use ethical practices
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on Pension
- Paid Vacation
- Holidays
- Personal Days
Job title
Job type
Experience level
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Degree requirement
Location requirements
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