Duty Manager overseeing online department operations at Coles. Ensuring customer satisfaction and supporting a team of Personal Shoppers in a retail environment.
About the role
- Manage corporate retirement programs including 401(k) and pension plans. Oversee compliance and improve participant satisfaction while coordinating with vendors.
Responsibilities
- Coordinates the administration of corporate retirement programs, including 401(k), pension, and nonqualified deferred compensation plans
- Oversees day-to-day operations such as eligibility, enrollments, contributions, distributions, loan processing, compliance testing, and regulatory reporting
- Manages all retirement plan vendors (recordkeeper, trustee, actuary, and auditors)
- Implements and maintains operational controls to ensure high-quality plan administration
- Provides expert guidance to HR, payroll, finance, and employees regarding retirement plan provisions
- Maintains deep technical knowledge of retirement plan regulations and industry developments
- Ensures accurate maintenance of all retirement-related records and documents
- Develops and delivers retirement plan communications
- Oversees personnel needs of the retirement benefits team
- Supports annual retirement plan audits
Requirements
- Bachelor's Degree or equivalent experience, in Human Resources, Business Administration or similar area of study
- Seven to ten years previous HR or Benefits experience experience
- At least 5 years Retirement plan management and/or administration experience
- Master's Degree or equivalent experience, in Human Resources, Business Administration or similar area of study (Preferred)
Benefits
- Medical, Dental, Vision, Life Insurance and Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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