Manager of Inside Sales team overseeing operations and enhancing customer relationships. Ensuring sales growth while providing exceptional service and training associates.
About the role
- Inside Sales Manager leading inside sales representatives to drive revenue growth for WM services via phone. Focus on customer satisfaction and team performance in a hybrid work environment.
Responsibilities
- Lead and manage Inside Sales Representatives across multiple Market Areas
- Drive revenue growth through sales of WM services via telephone
- Establish high levels of customer satisfaction
- Monitor sales metrics and provide actionable feedback
- Develop and execute ongoing training for Inside Sales Representatives
- Design and implement effective sales and marketing programs
Requirements
- Bachelor's degree (accredited) or High School Diploma/GED with 4 years of relevant experience
- 3 years of business-to-business sales management experience or 2 years of inside sales management experience
- 5 years of experience in a call center environment, preferred
- Proven ability in driving revenue results
- Supervisory skills for managing 30 full-time employees
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Job title
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