Mid - Market Customer Growth Executive at Infobip ensuring client business growth and satisfaction through relationship management and collaboration with internal teams.
About the role
- Head of Growth leading day-to-day growth performance at Wild Nutrition. Focused on maintaining team effectiveness across growth function during maternity cover.
Responsibilities
- Own and execute the growth and acquisition strategy (15+ channels), with deep oversight of Meta account structure, optimisation and audience strategy
- Manage growth forecasting, budgets and channel strategy to hit new customer, CAC and payback targets
- Ensure the Growth Manager leads high-volume creative testing and rapid iteration on Meta
- Own attribution platforms and work with web and CRM teams to optimise the acquisition funnel from lead → first order → subscription conversion → early retention
- Champion experimentation across landing pages, offers, audiences and activation
- Own the growth measurement stack, including attribution platforms, incrementality testing
- Produce clear, regular performance reporting and insights for senior stakeholders
- Lead a small, high-performing Growth team day to day, providing clarity, prioritisation and hands-on guidance
- Manage agency and partner relationships, ensuring accountability and ROI
- Foster a culture of experimentation, accountability and continuous improvement
Requirements
- Proven experience in a senior growth or performance role within a DTC brand; subscription experience preferred
- Demonstrated experience managing cross-channel growth strategies including deep expertise in Meta and Google. (creative testing and scaling is key)
- Experience managing multi-channel budgets and delivering against CAC and efficiency targets, partnering closely with finance teams
- Commercially and analytically strong, comfortable making decisions with imperfect data
- Experience leading and motivating a small, high-output team
- Strong understanding of attribution, incrementality, CAC and first-party data challenges
- Highly organised, pragmatic and comfortable operating in a fast-moving environment
- Excellent communicator and collaborator with a customer-first mindset, and strong stakeholder management skills
- Detail-oriented with a pragmatic, agile mindset — you’re not afraid to get stuck in
- Proficient in GMC, attribution &, experimentation tools, and Google Workspace**
Benefits
- Time given every year to volunteer with a local charity of your choice
- All the latest tech you need
- Hybrid working model (we work in the office Tuesday - Thursday)
- Summer Fridays
- Generous Pension plan
- Private health insurance
- Enhanced Leave package with added years of service extras
- Employee Assistance Programme
- Team discount on all Wild Nutrition supplements and personalised consultations
- Cycle to work scheme
- Enhanced parental leave policies
- Be part of a passionate, friendly and transparent culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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